1. Demo Question title hare?

In a SOC, the job of a Tier 1 Alert Analyst includes monitoring incoming alerts and verifying that a true security incident has occurred.

2. Demo Question title hare?

An incident responder is a Tier 2 security professional in a SOC. If the responder cannot resolve the incident ticket, the incident ticket should be escalated to the next tier support, a Tier 3.  A Tier 3 SME would further investigate the incident.