Microsoft 365 Administration
This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business.It also covers security and compliance features of Office 365.
Course Objectives
After completing this course, students will be able to :
- Describe Office 365 services.
- Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell.
- Administer and troubleshoot directory synchronization and directory objects.
- Administer and troubleshoot Skype for Business.
- Administer and troubleshoot SharePoint Online.
- Administer and troubleshoot Office 365 ProPlus.
- Administer and troubleshoot compliance and security in Office 365.
Target Audience
- System Administrator
- IT Professionals
- Network Administration
Course Pre-requisite
- A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer
- A minimum of one year of experience working with Active Directory Domain Services (AD DS).
- A minimum of one year of experience working with name resolution, including DNS.
- Experience working with certificates, including public key infrastructure (PKI) certificates.
- Experience working with Windows PowerShell.
- Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required
Course Summary
Course Fee
৳ 15,000
Training Method
Offline/Online
Total Modules
20
Course Duration
40 Hours
Total Session
20
Class Duration
2 Hours
Details Course Outlines
Module-01
Introduction of Cloud
- What is Cloud?
- Types of cloud computing
- Examples of cloud computing
- Types of cloud computing services
- Examples of cloud computing services
- Cloud service providers
Module-02
Basics of Microsoft Active Directory
- What is Active Directory (AD)
- Functions of Active Directory
- Why is AD called heart of a Company?
- What is Microsoft Entra (AAD)?
- Difference between AD & AAD
- Demo
Module-03
Traditional Exchange Server
- What is MS Exchange Server?
- Roles of MS Exchange Server 2019
- Compare between MS Exchange and M-365
- Benefits of Microsoft 365 over Exchange Server
Module-04
Introduction of Microsoft 365
- What is M365?
- Compare the M365 License Plans details.
- M365 Enterprise Features
- Working with Microsoft Teams
- Working with MS OneDrive
- Introducing MS Share-Point
- Demo
Module-05
Configure M365 Tenant
- Configure your Microsoft 365 experience
- Configure administrative roles in Microsoft 365
- Manage Users, licenses and mail contact in M365
- Manage groups in Microsoft 365
- How to add Custom domain in M365
- Describe different types of DNS entries for M365
- Demo
Module-06
Manage M365 Tenant & Identity Synchronization
- Configure Administrative Roles
- Manage Tenant Health and Services
- What is Identity Synchronization
- Why Synchronization required for hybrid environment
- Types of synchronization tools
- Demo
Module-07
Security Metrics in M365 Defender
- Types of thread vectors & data breaches
- Zero Trust Security Module
- Microsoft Secure Score
- Privilege Identity Management
- Azure Identity Protection
- Demo
Module-08
Security Service in M365 Defender
- Exchange Online Protection
- Manage Safe Attachment
- Microsoft defender for O365
- Manage Safe links
- Demo
Module-09
Mobile Device Management-L1
- What is Intune?
- Difference between MAM & MDM
- Enroll Windows 10 in Intune
- Enroll Mobile to Intune
- Demo
Module-10
Mobile Device Management-L2
- Create Configuration and Compliance Policy
- Create Conditional Access Policy
- Application Deployment by Intune
- Demo
Module-11
Mobile Device Management-L3
- Windows Patch Management through Intune
- Best practice of Windows Security Patch Management
- Demo
Module-12
MFA and Windows Hello for Business
- What is Hello for Business
- Manage Windows Hello for Business in your organization
- PIN, Password, Key Based Authentication
- What is MFA
- Importance of MFA
- Demo
Module-13
Explore Data Governance & Compliance in M365
- Data Governance solutions in Microsoft Purview
- Explore Compliance in Microsoft 365
- Explore Microsoft Purview Data Loss Prevention
- Implement Microsoft Purview Data Loss Prevention
- Archiving and record Management
- Retention Policy
Module-14
Manage Mail Flow in M365
- Plan and implement mail flow rules (transport rules)
- Plan and configure connectors
- Explore Microsoft Purview Data Loss Prevention
- MX pointing in hybrid exchange Environment
- Create custom transport roles
- Demo
Module-15
Mail Flow Verification
- Microsoft 365 Mail Flow Basic
- Overview of Mail Flow Scenarios of M365
- Managing Mailboxes and Mail Flow using M365
- Message Trace analysis from EAC
- Message Trace using MX Tool box
- Demo
Module-16
Common issues of Mail Flow
- Basic DNS terms that affect mail flow
- Domain Health issues of Sender & own domain
- Mail from Blacklisted IP
- How to Block Sender address and Sender Domain in M365
- Demo
Module-17
Regular Activities as a M365 Admin
- Check M365 Admin Centre announcement
- View and manage your user’s email mailboxes
- Check Security and Compliance user logs
- Demo
Module-18
Troubleshooting
- Office 365 Login Issues
- Issues with Office 365 Outlook
- Synchronization Issues
- Update Issues
- Troubleshooting if any issues arise during demo
Module-19
Course Recap & Project
- Summarize the courses
- Assign Project
- Vendor Exam Guidance
Module-20
Q & A
- Final Exam (MCQ)
- Project Review
- Questions and Answers